IDEAS home Printed from https://ideas.repec.org/a/bpj/johsem/v22y2025i1p27-60n1002.html
   My bibliography  Save this article

Use of Crisis Communication Strategies by Food Bank Network During a Global Pandemic

Author

Listed:
  • Haupt Brittany “Brie”

    (Doctoral Candidate, Department of Homeland Security & Emergency Preparedness, Virginia Commonwealth University, 923 West Franklin Street, Office 213, 23284, Richmond, VA, USA)

  • Azevedo Lauren

    (Department of Political Science and Public Administration, University of North Carolina at Charlotte, 9201 University City Blvd Fretwell 440, Charlotte, NC 28223, USA)

  • O’Grady Michael

    (Doctoral Candidate, Public Policy and Administration doctoral program, Virginia Commonwealth University, 923 West Franklin Street, Office 213, 23284, Richmond, VA, USA)

Abstract

During the novel coronavirus pandemic (COVID-19), nonprofits needed to quickly rethink their strategies concerning the sustainability of their organizations along with communication regarding the crisis. The pandemic presented unique opportunities for understanding how service-oriented nonprofits, who must share timely and accurate information across stakeholders and work closely with partner organizations, can deliver services during crisis periods. Utilizing a case study approach, the focus of this study is the impact of COVID-19 on the Federation of Virginia Food Banks (FVFB), which is a 501(c)(3) nonprofit state association of food banks affiliated with Feeding America, by examining the use of crisis communication strategies utilized or not-utilized during the crisis response and recovery activities. The findings present practical implications for nonprofit organizations and their crisis response and recovery networks and a better understanding of the needs for nonprofit organizations to engage in crisis communication planning for diverse crises and planning resources.

Suggested Citation

  • Haupt Brittany “Brie” & Azevedo Lauren & O’Grady Michael, 2025. "Use of Crisis Communication Strategies by Food Bank Network During a Global Pandemic," Journal of Homeland Security and Emergency Management, De Gruyter, vol. 22(1), pages 27-60.
    • Handle: RePEc:bpj:johsem:v:22:y:2025:i:1:p:27-60:n:1002
    DOI: 10.1515/jhsem-2023-0018
    as

    Download full text from publisher

    File URL: https://doi.org/10.1515/jhsem-2023-0018
    Download Restriction: For access to full text, subscription to the journal or payment for the individual article is required.
    File URL: https://libkey.io/10.1515/jhsem-2023-0018?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. repec:plo:pone00:0242815 is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bpj:johsem:v:22:y:2025:i:1:p:27-60:n:1002. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.degruyterbrill.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.