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Bedingungen der Innovationsfähigkeit kleiner professioneller Dienstleistungsunternehmen / Prerequisites for the innovativeness of small professional service firms

Author

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  • Scholl Wolfgang

    (Humboldt-Universitat zu Berlin Projekt GI:VE Rudower Chaussee 18 D-12489 Berlin)

Abstract

Sustainable innovation capacity is not only necessary for the survival of industrial firms but also for service firms. By analyzing a sample of tax accountant firms it can be shown how innovations can successfully be managed: It is decisive to gain new and better knowledge through collaboration, to handle the unavoidable conflicts constructively, and to acquire a general capacity for coordinating unusual tasks. An innovation-friendly firm culture provides a helpful background comprising a readiness for change, good working conditions, the identification with transparent goals, and a trusting atmosphere among the colleagues.

Suggested Citation

  • Scholl Wolfgang, 2012. "Bedingungen der Innovationsfähigkeit kleiner professioneller Dienstleistungsunternehmen / Prerequisites for the innovativeness of small professional service firms," Arbeit, De Gruyter, vol. 21(2-3), pages 118-131, September.
    • Handle: RePEc:bpj:arbeit:v:21:y:2012:i:2-3:p:118-131:n:5
    DOI: 10.1515/arbeit-2012-2-305
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