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Flexibilität und Verfügbarkeit durch Rufbereitschaft – die Folgen für Gesundheit und Wohlbefinden/ Achieving flexibility and availability through on-call work. The impact on health and well-being

Author

Listed:
  • Vahle-Hinz Tim
  • Bamberg Eva

    (Universität Hamburg Fachbereich Psychologie Arbeits- und Organisationspsychologie Von-Melle-Park 11 D-20146 Hamburg)

Abstract

To act promptly and on demand is becoming an ever more pressing issue for companies. In the use of on-call work, employees must be available when needed. On-call work can be defined as background duty which covers the demand beyond regular working hours. Whilst working on-call, the employee is required to work when called. The employee can freely choose his/her location, as long as he/she is reachable by the employer (Federal Labour Court, 2000). Based on the limited literature on the impact of on-call work, one can conclude that on-call work goes in line with increased stress, and impairment of both sleep and mental health (Nicol & Botterill, 2004). However there are several limitations in this field of research. Most studies were conducted in a cross sectional design, and rarely in the form of diary studies. Because the term “on-call” has a variety of meanings (Carley, 2007), there is always an uncertainty over what exactly is meant by the term. The following article reviews previous research into on-call work, and briefly describes own findings.

Suggested Citation

  • Vahle-Hinz Tim & Bamberg Eva, 2009. "Flexibilität und Verfügbarkeit durch Rufbereitschaft – die Folgen für Gesundheit und Wohlbefinden/ Achieving flexibility and availability through on-call work. The impact on health and well-being," Arbeit, De Gruyter, vol. 18(4), pages 327-339, December.
    • Handle: RePEc:bpj:arbeit:v:18:y:2009:i:4:p:327-339:n:7
    DOI: 10.1515/arbeit-2009-0407
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