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Utilization of clustering analysis for segmentation of the customers´ opinion on food-store field services

Author

Listed:
  • Anna Čermáková

    (University of South Bohemia in České Budějovice)

  • Michael Rost

    (University of South Bohemia in České Budějovice)

Abstract

In the article, there is a processed part of information obtained from 300 respondents in a large marketing research. The aim of this paper is to show a relevance of some attributes (such as store location, accessibility or opening hours) characterizing food stores in Ceske Budejovice to their customers.

Suggested Citation

  • Anna Čermáková & Michael Rost, 2004. "Utilization of clustering analysis for segmentation of the customers´ opinion on food-store field services," Acta Universitatis Bohemiae Meridionales, University of South Bohemia in Ceske Budejovice, vol. 7(1), pages 5-12.
  • Handle: RePEc:boh:actaub:v:7:y:2004:i:1:p:5-12
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