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Industrial statistics and its recent contributions to total quality in the Netherlands

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  • R. J. M. M. Does
  • K. C. B. Roes

Abstract

The use of statistical methods in quality management has a long history. Most of the pioneers, such as Walter A. Shewhart and W. Edwards Deming, refer to themselves as statisticians. Statistical thinking in industry means that all work is a series of interconnected processes, that all processes show variation, and that a reduction in variation is the key for continuous improvement. In the statistical literature we find several approaches to achieve this: quality by inspection, quality by process control and quality by design. In this paper we give a survey of the contributions of Dutch statisticians during the last five years.

Suggested Citation

  • R. J. M. M. Does & K. C. B. Roes, 1996. "Industrial statistics and its recent contributions to total quality in the Netherlands," Statistica Neerlandica, Netherlands Society for Statistics and Operations Research, vol. 50(1), pages 27-51, March.
    • Handle: RePEc:bla:stanee:v:50:y:1996:i:1:p:27-51
    DOI: 10.1111/j.1467-9574.1996.tb01479.x
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