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Linking Process Quality and Resource Usage: An Empirical Analysis

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  • Dimitrios A. Andritsos
  • Christopher S. Tang

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  • Dimitrios A. Andritsos & Christopher S. Tang, 2014. "Linking Process Quality and Resource Usage: An Empirical Analysis," Production and Operations Management, Production and Operations Management Society, vol. 23(12), pages 2163-2177, December.
    • Handle: RePEc:bla:popmgt:v:23:y:2014:i:12:p:2163-2177
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    File URL: http://hdl.handle.net/10.1111/poms.12249
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    Cited by:

    1. Sérgio Migowski & Iuri Gavronski & Cláudia Libânio & Eliana Migowski & Francisco Duarte, 2019. "Efficiency Losses in Healthcare Organizations Caused by Lack of Interpersonal Relationships," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 23(2), pages 207-227.
    2. Seokjun Youn & Gregory R. Heim & Subodha Kumar & Chelliah Sriskandarajah, 2021. "Examining the Impacts of Clinical Practice Variation on Operational Performance," Production and Operations Management, Production and Operations Management Society, vol. 30(4), pages 839-863, April.
    3. Suresh Muthulingam & Anupam Agrawal, 2016. "Does Quality Knowledge Spillover at Shared Suppliers? An Empirical Investigation," Manufacturing & Service Operations Management, INFORMS, vol. 18(4), pages 525-544, October.
    4. Yiting Wang & Wenhui Hou & Xiaokang Wang & Hongyu Zhang & Jianqiang Wang, 2021. "Bad to All? A Novel Way to Analyze the Effects of Fee-for-Service on Multiple Grades Hospitals Operation Outcomes," IJERPH, MDPI, vol. 18(23), pages 1-19, December.
    5. Claire Senot & Aravind Chandrasekaran & Peter T. Ward & Anita L. Tucker & Susan D. Moffatt-Bruce, 2016. "The Impact of Combining Conformance and Experiential Quality on Hospitals’ Readmissions and Cost Performance," Management Science, INFORMS, vol. 62(3), pages 829-848, March.
    6. Stephanie Thomas, 2016. "A Standardized Method for the Evaluation of Adherence to Practice Guidelines," Department of Economics Working Papers 2016-14, McMaster University.
    7. Diwas Singh KC & Stefan Scholtes & Christian Terwiesch, 2020. "Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 73-83, January.
    8. Robert J. Niewoehner & Bradley R. Staats, 2022. "Focusing Provider Attention: An Empirical Examination of Incentives and Feedback in Flu Vaccinations," Management Science, INFORMS, vol. 68(5), pages 3680-3702, May.
    9. Ramkumar Janakiraman & Eunho Park & Emre M. Demirezen & Subodha Kumar, 2023. "The Effects of Health Information Exchange Access on Healthcare Quality and Efficiency: An Empirical Investigation," Management Science, INFORMS, vol. 69(2), pages 791-811, February.
    10. Wang, Yiting & Chen, Yan & Wang, Jianqiang & Lao, Yizhen, 2023. "The impacts of medical insurance payment methods on medical bills and medical service quality: Evidence from Xiangtan, China," Journal of Business Research, Elsevier, vol. 169(C).
    11. Gerald Oeser & Pietro Romano, 2021. "Exploring risk pooling in hospitals to reduce demand and lead time uncertainty," Operations Management Research, Springer, vol. 14(1), pages 78-94, June.
    12. Michael Freeman & Nicos Savva & Stefan Scholtes, 2017. "Gatekeepers at Work: An Empirical Analysis of a Maternity Unit," Management Science, INFORMS, vol. 63(10), pages 3147-3167, October.
    13. Bradley R. Staats & Hengchen Dai & David Hofmann & Katherine L. Milkman, 2017. "Motivating Process Compliance Through Individual Electronic Monitoring: An Empirical Examination of Hand Hygiene in Healthcare," Management Science, INFORMS, vol. 63(5), pages 1563-1585, May.
    14. Phares, Jonathan & Dobrzykowski, David D. & Prohofsky, Jodi, 2021. "How policy is shaping the macro healthcare delivery supply chain: The emergence of a new tier of retail medical clinics," Business Horizons, Elsevier, vol. 64(3), pages 333-345.
    15. R. K. Jha & B. S. Sahay & P. Charan, 2016. "Healthcare operations management: a structured literature review," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 43(3), pages 259-279, September.
    16. Yifan Jiao & Christopher S. Tang & Jingqi Wang, 2022. "An empirical study of play duration and in‐app purchase behavior in mobile games," Production and Operations Management, Production and Operations Management Society, vol. 31(9), pages 3435-3456, September.

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