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Resource Gaps and Resource Orchestration Shortfalls in Supply Chain Management: The Case of Product Recalls

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  • David J. Ketchen JR.
  • Kaitlin D. Wowak
  • Christopher W. Craighead

Abstract

type="main" xml:id="jscm12047-abs-0001"> Product recalls are often painful to endure, but they also create important opportunities for learning. Although past research implicitly treats recalls as monolithic, our grounded theory investigation uncovered four types of recalls. Each type of recall provides insight about the adequacy of a firm's resource endowments and how a firm orchestrates the activities around its resources. For researchers, our study highlights the value of examining the confluence of recalls, resource gaps, and resource orchestration shortfalls to better understand the role of resources within supply chain management. For managers, our study highlights the value of knowing what type of recall a firm is facing and how to remedy the problems that led to the recall.

Suggested Citation

  • David J. Ketchen JR. & Kaitlin D. Wowak & Christopher W. Craighead, 2014. "Resource Gaps and Resource Orchestration Shortfalls in Supply Chain Management: The Case of Product Recalls," Journal of Supply Chain Management, Institute for Supply Management, vol. 50(3), pages 6-15, July.
  • Handle: RePEc:bla:jscmgt:v:50:y:2014:i:3:p:6-15
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    File URL: http://hdl.handle.net/10.1111/jscm.2014.50.issue-3
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    Cited by:

    1. Kaitlin D. Wowak & Christopher W. Craighead & David J. Ketchen Jr. & G. Tomas M. Hult, 2016. "Toward a “Theoretical Toolbox” for the Supplier-Enabled Fuzzy Front End of the New Product Development Process," Journal of Supply Chain Management, Institute for Supply Management, vol. 52(1), pages 66-81, January.
    2. repec:bla:jscmgt:v:53:y:2017:i:4:p:3-12 is not listed on IDEAS
    3. Amankwah-Amoah, Joseph, 2018. "Why are so many African companies uncompetitive on the global stage? Insights from the global airline industry," MPRA Paper 83933, University Library of Munich, Germany.
    4. repec:bla:jscmgt:v:53:y:2017:i:4:p:13-36 is not listed on IDEAS
    5. Stephanie Eckerd & Kenneth K. Boyer & Yinan Qi & Adam Eckerd & James A. Hill, 2016. "Supply Chain Psychological Contract Breach: An Experimental Study across National Cultures," Journal of Supply Chain Management, Institute for Supply Management, vol. 52(3), pages 68-82, July.
    6. repec:bla:jscmgt:v:53:y:2017:i:2:p:3-9 is not listed on IDEAS

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