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A knowledge management model: Implications for enhancing quality in health care

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Listed:
  • A. John Orzano
  • Claire R. McInerney
  • Davida Scharf
  • Alfred F. Tallia
  • Benjamin F. Crabtree

Abstract

Improving health care delivery is a pressing societal goal, and information scientists have a role in effecting change. Information science research has led to understanding theories and practices of information use within the informing professions, but information science and one of its subspecialties, Knowledge Management (KM), also have the potential to influence and enhance other professional disciplines. This concept paper makes the argument that KM is a beneficial framework to help health care clinicians manage their practices and ultimately administer quality care to their patients. The central argument is predicated on the assumption that medicine is a knowledge‐based profession and that finding, sharing, and developing clinicians' knowledge is necessary for effective primary health care practice. The authors make the case that in an environment of a burgeoning body of health care research and the adoption of technology tools, physicians can benefit from understanding effective KM practice. The model as presented here borrows from recent information science scholarship in KM and is intended to inform intervention protocols for effective KM to improve quality of care.

Suggested Citation

  • A. John Orzano & Claire R. McInerney & Davida Scharf & Alfred F. Tallia & Benjamin F. Crabtree, 2008. "A knowledge management model: Implications for enhancing quality in health care," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(3), pages 489-505, February.
    • Handle: RePEc:bla:jamist:v:59:y:2008:i:3:p:489-505
    DOI: 10.1002/asi.20763
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    Citations

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    Cited by:

    1. Kebede, Gashaw, 2010. "Knowledge management: An information science perspective," International Journal of Information Management, Elsevier, vol. 30(5), pages 416-424.
    2. Valtteri Kaartemo & Helena Känsäkoski, 2018. "Information and Knowledge Processes in Health Care Value Co-Creation and Co-Destruction," SAGE Open, , vol. 8(4), pages 21582440188, December.
    3. Mohajan, Haradhan, 2016. "An Analysis of Knowledge Management for the Development of Global Health," MPRA Paper 82959, University Library of Munich, Germany, revised 16 Aug 2016.
    4. Idun Røseth & Halvor Austenå & Eva Sommerseth & Bente Dahl & Anne Lyberg & Rob Bongaardt, 2020. "Fluid Boundaries and Moving Targets: Midwife Leaders’ Perspectives on Continuing Professional Education," SAGE Open, , vol. 10(2), pages 21582440209, June.
    5. Ion Popa & Simona Cătălina Ștefan, 2019. "Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations," IJERPH, MDPI, vol. 16(7), pages 1-21, March.

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