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Written versus spoken queries: A qualitative and quantitative comparative analysis

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  • Fabio Crestani
  • Heather Du

Abstract

The authors report on an experimental study on the differences between spoken and written queries. A set of written and spontaneous spoken queries are generated by users from written topics. These two sets of queries are compared in qualitative terms and in terms of their retrieval effectiveness. Written and spoken queries are compared in terms of length, duration, and part of speech. In addition, assuming perfect transcription of the spoken queries, written and spoken queries are compared in terms of their aptitude to describe relevant documents. The retrieval effectiveness of spoken and written queries is compared using three different information retrieval models. The results show that using speech to formulate one's information need provides a way to express it more naturally and encourages the formulation of longer queries. Despite that, longer spoken queries do not seem to significantly improve retrieval effectiveness compared with written queries.

Suggested Citation

  • Fabio Crestani & Heather Du, 2006. "Written versus spoken queries: A qualitative and quantitative comparative analysis," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 57(7), pages 881-890, May.
  • Handle: RePEc:bla:jamist:v:57:y:2006:i:7:p:881-890
    DOI: 10.1002/asi.20350
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    Cited by:

    1. Ning Sa & Xiaojun (Jenny) Yuan, 2022. "Improving the effectiveness of voice search systems through partial query modification," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(8), pages 1092-1105, August.

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