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Entre el Clóset y la (Des)colonización: Explorando la Satisfacción Laboral LGBT+ en el Contexto Chileno

Author

Listed:
  • Fabiola Jeldes
  • Helena Montenegro
  • Javier Caceres

Abstract

Ante un contexto global más diverso, se ha vuelto más evidente que las empresas cuentan con un mayor número de empleados LGBT+ en sus filas. Sin embargo, aún se desconocen los factores que influyen en la satisfacción laboral de los empleados LGBT+, y existe poca literatura sobre por qué y cuándo los empleados LGBT+ entran o salen del closet en el lugar de trabajo, influidos por el contexto de (des)colonización que Chile ha experimentado en los últimos años. Este artículo explora los principales factores que determinan la satisfacción laboral de los empleados LGBT+, y la dinámica que adoptan para entrar o salir del closet. Los datos se recopilan y analizan mediante la técnica de incidentes críticos (CIT). Los resultados muestran que los factores de Herzberg operan en contextos modernos, complejos y heterogéneos. Tanto los factores motivacionales como los higiénicos están involucrados en la satisfacción laboral de los empleados LGBT+ y su influencia depende de si el contexto se encuentra (des)colonizado. Por último, identificamos un nuevo factor para estos empleados minoritarios, al que llamamos apertura contextual, que está vinculado con procesos de descolonización que contribuyen a la satisfacción laboral de los empleados LGBT+.

Suggested Citation

  • Fabiola Jeldes & Helena Montenegro & Javier Caceres, 2025. "Entre el Clóset y la (Des)colonización: Explorando la Satisfacción Laboral LGBT+ en el Contexto Chileno," Gender, Work and Organization, Wiley Blackwell, vol. 32(5), pages 1887-1900, September.
    • Handle: RePEc:bla:gender:v:32:y:2025:i:5:p:1887-1900
    DOI: 10.1111/gwao.13229
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    References listed on IDEAS

    as
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