IDEAS home Printed from https://ideas.repec.org/a/bjx/jomwor/v2022y2022i2p133-141id187.html
   My bibliography  Save this article

Six-Sigma Quality Improvement Approach to Continuous Loop Management

Author

Listed:
  • Mervyn J. Dawson
  • Daniel Cohen
  • Kazumasa Sonoda

Abstract

Six Sigma is a quality management method for identifying and eliminating defects and helping companies improve current processes, products, or services. The aim is to streamline the quality control of manufacturing and business processes so that there are no major differences throughout the operation. This paper describes a management model that emerges by overlaying Nonaka's knowledge creation theory over decision-making and value creation processes borrowed from six-sigma quality improvement practices. The resulting Continuous Loop Model (CLM) illustrates how these Japanese and Western concepts and practices work together in harmony to increase the rate of knowledge creation through continuous feedback loops making the firm more agile, adaptable, innovative, and valuable. The results of this study provide empirical data suggesting that firms that successfully cultivate cultures that are strong in fairness, credibility, respect (collectively trust), pride, and camaraderie significantly outperform comparable firms in several key areas; value, operating effectiveness, and growth.

Suggested Citation

  • Mervyn J. Dawson & Daniel Cohen & Kazumasa Sonoda, 2022. "Six-Sigma Quality Improvement Approach to Continuous Loop Management," Journal of Management World, Academia Publishing Group, vol. 2022(2), pages 133-141.
    • Handle: RePEc:bjx:jomwor:v:2022:y:2022:i:2:p:133-141:id:187
    as

    Download full text from publisher

    File URL: https://managementworld.online/index.php/mw/article/view/187/185
    Download Restriction: Access to full texts is restricted to Journal of Management World
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bjx:jomwor:v:2022:y:2022:i:2:p:133-141:id:187. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Lucía Aguado (email available below). General contact details of provider: https://managementworld.online/index.php/mw/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.