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The Impact of the knowledge management system according to the ISO 30401 standard on the performance of human resources in business organizations- Case Study of The Port company of Skikda , Algeria

Author

Listed:
  • رحمة زيغد

    (University of Skikda, Algeria)

  • صبري مقيمح

Abstract

تهدف هذه الدراسة إلى تحديد مدى تأثير نظام إدارة المعرفة وفق معيار Iso 30401 على أداء الموارد البشرية في المؤسسة المينائية بسكيكدة، حيث تم الاعتماد على المنهج الوصفي التحليلي مع استخدام الاستمارة لجمع البيانات، والتي وزعت على عينة عشوائية من العمال قدر عددهم 304 عامل، حيث تم تحليلها بواسطة برنامج Spss، وقد توصلت الدراسة إلى أن نظام إدارة المعرفة يؤثر على أداء الموارد البشرية بنسبة متوسطة والتي قدرت ب63,5%، هذا ما يستوجب على المؤسسة الاهتمام أكثر بمتطلبات نظام إدارة المعرفة لما لها من أثر واضح على أداء المورد البشري. This study aims to determine the impact of the knowledge management system according to the ISO 30401 standard on the performance of human resources in the port company -Skikda, based on the descriptive analytical approach questionnaire, was distributed to a random sample of workers, amounting to 304 workers, It was analysed by Spss, The Study showed that ISO 30401 influences the performance of human resources at an average rate, which was estimated at 63.5%.This requires more attention of the ISO 30401 as they have an impact on performance

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Handle: RePEc:bjm:ijep00:v:4:y:2021:i:3:id:130
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