Phenomenological Inquiry on the Promotive and Hindering Factors of the Organizational Support Employed Towards Employees Career Development

Organizational support plays a crucial role in employees’ career development, influencing motivation, engagement, and overall job satisfaction. Employees who perceive strong organizational support are more likely committed and productive, whereas those who feel unsupported become disengaged, impacting workplace dynamics. This study explores both the promotive and hindering factors of organizational support in career development among employees at Cronasia Foundation College, Inc., General Santos City. Utilizing mixed methods approach, combining qualitative data from a phenomenological inquiry with quantitative analysis, the study gathered insights from thirteen (13) employees of divergent departments currently enrolled in a master’s degree program. Data were collected through structured, face-to-face interviews, which were audio-recorded, transcribed, and analyzed using thematic content analysis. Findings revealed that employees valued the organization’s support, particularly in academic advancement and financial assistance. However, internal and external hindering factors, such as workplace relationships, task delegation, and environmental influences, were identified as barriers to career growth. Considering external factors such as socio-economic trends, market conditions, and personal motivation could offer a more holistic view of career development process. The results underscore the importance of and organizational policies with employee aspirations to enhance retention, engagement, and professional growth. Finally, integrating feedback from organizational leaders and HR professionals, this research can guide institutions in refining their support mechanisms, ultimately fostering a more productive and committed workforce.