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'The Role of Artificial Intelligence in Transforming Digital Marketing Strategies'

Author

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  • Dr. H H Ramesha

    (Associate Professor & Research Supervisor, Department of Management Studies, Visvesvaraya Technological University-Belagavi, Centre for Post-Graduation Studies, Muddenahalli, Chikkaballapur, India.)

  • Tanuja Nair

    (Research Scholar, Department of Management Studies (MBA), Centre for Post Graduate Studies, Muddenahalli, Chikkaballapur, Visvesvaraya Technological University, Belagavi, Karnataka State, India.)

  • Mr. Amar Patil

    (Student, Department of Management Studies (MBA), Centre for Post Graduate Studies, Muddenahalli, Chikkaballapur, Visvesvaraya Technological University, Belagavi, Karnataka State, India.)

Abstract

Artificial Intelligence (AI) is currently transforming contemporary business at a very fast pace, and one of the most drastically affected domains is digital marketing. This research paper, "The Role of Artificial Intelligence in Transforming Digital Marketing Strategies," considers the manner in which AI technologies like machine learning, natural language processing, computer vision, predictive analytics, and chatbots are transforming marketing practices. Based on a mixed-method methodology, the research integrates primary data through survey responses of 140 participants with secondary sources such as academic journals, industry reports, and case studies. The results show that AI technologies significantly augment customer personalization, customer engagement, and marketing effectiveness. Predictive analytics allows for more precise forecasts of consumer behavior, and AI-driven chatbots enhance responsiveness and cost savings in customer services. But the study also outlines issues of data privacy, ethics, transparency in algorithms, and consumer trust. These factors point to the importance of accountable AI deployment. The research concludes that AI is not only an enabling tool but also a primary strategic tool in digital marketing. Businesses embracing AI-led strategies can reap long-term competitive benefits through better targeting, automation, and customer satisfaction. In the future, the paper recommends further research into topics like hybrid intelligence, real-time personalization, and the fusion of AI with upcoming technologies like augmented reality (AR), virtual reality (VR), and the Internet of Things (IoT).

Suggested Citation

  • Dr. H H Ramesha & Tanuja Nair & Mr. Amar Patil, 2025. "'The Role of Artificial Intelligence in Transforming Digital Marketing Strategies'," International Journal of Latest Technology in Engineering, Management & Applied Science, RSIS International, vol. 14(8), pages 542-549, August.
  • Handle: RePEc:bjf:ijltem:v:14:y:2025:i:8:a:1642
    DOI: 10.51583/IJLTEMAS.2025.1408000066
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