Performance of Local Construction Contractors – Case Study of Registered Contractors in Monrovia, Liberia

This study examines the underperformance of local construction contractors in Monrovia, Liberia, identifying critical factors and proposing solutions to enhance their operational effectiveness. It addresses the preference of clients for international firms due to dissatisfaction with local contractors. A mixed-methods approach was used, incorporating interviews with industry professionals and quantitative analysis using the Relative Importance Index (RII) to rank performance criteria. Questionnaires, employing a modified Likert scale, were distributed to 40 respondents, including employees, contractors, managers, engineers, and clients. Data were analyzed using RII and Pareto analysis. Key factors negatively affecting the work quality of local contractors include bribery and corruption, a lack of collaboration between designers and contractors, and inadequate monitoring and feedback. Significant issues involve poor project management, mismanagement of funds, inadequate equipment, limited access to finance, intense competition from international firms, and political influences. Pareto analysis highlighted underestimation, late delivery, scope mismanagement, and lack of operational funds as key influencers of performance. Limited to Liberian-owned construction companies in Monrovia, findings may have limited generalizability. However, it provides a framework for understanding challenges faced by local contractors in similar developing countries. Recommendations include enhancing project management practices, fostering better communication, improving access to finance and technology, and promoting transparency and meritocracy in contract awards. The study suggests implementing Total Quality Management (TQM) to enhance organizational performance. This research provides valuable insights into the specific challenges faced by local Liberian contractors, offering a comprehensive analysis and actionable solutions that contribute to the advancement of construction management knowledge in developing countries.