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Evaluation of the Quality of Services Provided by the Expanded Program on Immunization at the Banconi University Community Health Center in Bamako in 2025

Author

Listed:
  • Cheick Abou COULIBALY

    (Department of Teaching and Research in Public Health and Specialties (DERSP) University of Sciences, Techniques and Technologies of Bamako, Faculty of Medicine and Odontostomatology ( USTTB/FMOS), Bamako, Mali)

  • Borodjan DIARRA

    (Directorate General of Health and Public Hygiene, Sub-Directorate of Health Establishments and Regulations (DGSHP/SDESR), Bamako, Mali)

  • Mamadou TOURE

    (National Center for Scientific and Technological Research (CNRST), Bamako, Mali)

  • Oumar SANGHO

    (Department of Teaching and Research in Public Health and Specialties (DERSP) University of Sciences, Techniques and Technologies of Bamako, Faculty of Medicine and Odontostomatology ( USTTB/FMOS), Bamako, Mali)

  • Abdoul Salam DIARRA

    (National Center for Scientific and Technological Research (CNRST), Bamako, Mali)

  • Abou SOGODOGO

    (University Clinical Research Centre (UCRC) USTTB, Bamako-Mali.)

  • Hamadoun SANGHO

    (Department of Teaching and Research in Public Health and Specialties (DERSP) University of Sciences, Techniques and Technologies of Bamako, Faculty of Medicine and Odontostomatology ( USTTB/FMOS), Bamako, Mali)

Abstract

Background: Vaccination is an essential public health intervention for reducing infant morbidity and mortality. The quality of service is crucial for the effectiveness of vaccination programs. This study evaluated the quality of services provided by the Expanded Program on Immunization (EPI) at the Banconi University Community Health Center (CSCOM-U) in Bamako in 2025. Methodology: This was a cross-sectional study conducted from January 2024 to March 2025 at the Banconi Community Health Center (CSCOM-U). The study population included 586 parents/guardians of children under one year old and 6 healthcare workers. Data were collected through questionnaires, individual interviews, document reviews, and observation grids, and then analyzed using SPSS version 25.0. The quality of the Expanded Program on Immunization (EPI) services was assessed using service ratings of good, average, and poor, with scores > 80%, 60-80%, and

Suggested Citation

  • Cheick Abou COULIBALY & Borodjan DIARRA & Mamadou TOURE & Oumar SANGHO & Abdoul Salam DIARRA & Abou SOGODOGO & Hamadoun SANGHO, 2026. "Evaluation of the Quality of Services Provided by the Expanded Program on Immunization at the Banconi University Community Health Center in Bamako in 2025," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 13(2), pages 2124-2136, February.
    • Handle: RePEc:bjc:journl:v:13:y:2026:i:2:p:2124-2136
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