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Navigating the New Digital Landscape: The Role of ICT Accessibility and Competency in Enhancing Educational Quality in Cambodian Public Higher Education

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  • Samean Phon

    (School of Business and Management, Lincoln University College, Selangor)

  • Dhakir Abbas Ali

    (School of Business and Management, Lincoln University College)

Abstract

Cambodia’s expanding digital economy has positioned the modernization of higher education as a pivotal force in national development. Within this transformation, Information and Communication Technology (ICT) is indispensable; however, prior research has largely centered on access issues, often termed the “first-level digital divide.†Addressing this gap, the present study offers empirical evidence from Cambodian public universities by examining and comparing the roles of ICT accessibility and ICT competency in shaping students’ perceptions of educational quality. The primary objective was to determine both their individual and relative contributions. Employing a quantitative methodology, data were obtained through surveys administered to 306 students from five public universities. Data analysis using SmartPLS 3.0 and Partial Least Squares Structural Equation Modeling (PLS-SEM) involved validation of the measurement model and hypothesis testing. Results confirm that ICT accessibility (β = 0.255, p

Suggested Citation

  • Samean Phon & Dhakir Abbas Ali, 2025. "Navigating the New Digital Landscape: The Role of ICT Accessibility and Competency in Enhancing Educational Quality in Cambodian Public Higher Education," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 12(9), pages 2923-2933, August.
    • Handle: RePEc:bjc:journl:v:12:y:2025:i:9:p:2923-2933
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