Development and Operational Evaluation of a Prototype Medication Electronic Data Profile (Medpro) System in Selected Community Pharmacies in Koronadal City, South Cotabato

The study explored the level of system performance, operational performance, the level of user satisfaction and the significant correlation of these factors with the effectiveness of the Prototype Medication Electronic Data Profile System in medication data management within the community pharmacies in Koronadal City, South Cotabato. To assess the performance and effectiveness of the system, the researchers utilized post-survey questionnaires among 15 eligible pharmacies. The use of mean, Pearson correlation as a statistical treatment, and Likert Scale as a statistical instrument were employed in order to quantify the responses of the respondents from the survey. Statistics revealed that the MedPro System excelled in performance across three key areas: System Performance (User-Friendly Interface = 3.82, Comprehensive Database = 3.83, Scalability = 3.72, Backup and Recovery = 3.71, Security and Privacy = 3.85), Operational Performance (Usability = 3.78, Data Retrieval = 3.82), and User Satisfaction (Access Efficiency = 3.71, User Satisfaction = 3.79) resulted in a high overall mean score. However, no significant correlations were found between system performance and operational performance (Pearson R = -0.193, p = 0.416), system performance and user satisfaction (Pearson R = -0.047, p = 0.844), and operational performance and user satisfaction (Pearson R = -0.195, p = 0.409). Therefore, The MedPro System has the potential to significantly enhance medication data management and pharmacy operations through its reliable system and operational performance.