The Efficiency of Primary Health Care Centers in the Delivery of Health Care Services in Taif, Kingdom of Saudi Arabia

This study assesses the efficiency of primary health care centers in delivering health care services in Taif, Kingdom of Saudi Arabia. It also aimed to raise awareness of basic health services offered by primary care centers. This research delves into the basic health services of the primary care center in the Taif Region, along with family health, non-communicable disease prevention and control, communicable disease prevention and control, and environmental health and sanitation. The findings revealed that family health services, maternal health, child health, and oral health programs were the most frequently offered. For non-communicable diseases, screening for diabetes, hypertension, and elevated cholesterol were prioritized. Regarding communicable diseases, influenza, measles, and tuberculosis were the most commonly addressed diseases. The primary focus areas were environmental health, food safety, water sanitation, and solid waste management. Both providers and clients are highly aware of these services, and centers are efficient in delivery. Awareness is significantly linked to efficiency. While agreement on awareness levels is high for family health and communicable diseases, it’s lower for non-communicable diseases and environmental health. The proposed plan has the potential to enhance service efficiency. Implementing standardized efficiency measures is vital to enhancing primary healthcare in Taif. Healthcare providers should prioritize public awareness, ensure quality care, and participate in continuous professional development. Moreover, upgrading resources at primary healthcare centers, improving access to services, and adopting the proposed plan are crucial steps to enhance service delivery.