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Technology, Customer Satisfaction And Commercial Banks In Oman With Reference To Bank Dhofar

Author

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  • Marwan Saood Al Zadjali

    (Oman College of Management and Technology, Banking industry of Oman)

  • Dr. Baby Thomas

    (Oman College of Management and Technology, Banking industry of Oman)

Abstract

The Central Bank of Oman (CBO) was established on 1stDecember 1974 under the Banking Law No. 7/74 (amended by Royal Decree No. 114/2000) as a natural result of the development of the monetary and financial system in the Sultanate. In 1970, when His Majesty Sultan Qaboos bin Said ascended to the throne, there was no national authority responsible for supervising the Omani banking system. There were only three banks, and the banking activities were limited. The Central Bank of Oman (CBO) has already established two official bodies, the Monetary Authority of Muscat, which was established in 1970 and the Omani Monetary Council, which was established in 1972. Although they did not have full banking powers, they set the stage for the emergence of the Central Bank of Oman.

Suggested Citation

  • Marwan Saood Al Zadjali & Dr. Baby Thomas, 2024. "Technology, Customer Satisfaction And Commercial Banks In Oman With Reference To Bank Dhofar," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 11(4), pages 156-168, April.
    • Handle: RePEc:bjc:journl:v:11:y:2024:i:4:p:156-168
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