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Employee-Employer Conflict Management and Workplace Effectiveness in FUGAZ Banks In Delta State, Nigeria

Author

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  • Ugboma Tome Ceaser

    (Department of Business Administration, Faculty of Management Sciences, Delta State University, Abraka)

  • Tarurhor Emmanuel Mitaire

    (Department of Business Administration, Faculty of Management Sciences, Delta State University, Abraka)

  • Odiri, Vincent I.O.

    (Department of Business Administration, Faculty of Management Sciences, Delta State University, Abraka)

Abstract

This study investigates employee-employer conflict management and workplace effectiveness in FUGAZ banks in Delta State, Nigeria. Specifically, the study examines some proxies like the influence of conflict resolution strategies (CRS), communication of conflict mitigation (COM), and workplace policies and procedures (WPP) on workplace effectiveness (WE) connected to three (3) research question raised leading to the formulation of three (3) hypotheses. The study employed descriptive survey design. The population of the study was 576 employees while the sample size of 345 was determined using Yamane formula. The instrument used was structured questionnaire to draw information from the employee participant tested for a reliability alpha of 0.82 adjudged satisfactory. The instrument were administered out of which, a total of 224 returned, were found useful for data analysis. Data were analyzed using multiple regression, the results show that conflict resolution strategies have a significant positive influence on workplace effectiveness (β = -0.150, p

Suggested Citation

  • Ugboma Tome Ceaser & Tarurhor Emmanuel Mitaire & Odiri, Vincent I.O., 2026. "Employee-Employer Conflict Management and Workplace Effectiveness in FUGAZ Banks In Delta State, Nigeria," International Journal of Latest Technology in Engineering, Management & Applied Science, International Journal of Latest Technology in Engineering, Management & Applied Science (IJLTEMAS), vol. 15(4), pages 58-70, April.
    • Handle: RePEc:bjb:journl:v:15:y:2026:i:4:p:58-70
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