Retrofitting Internet of Things Solutions in Tourism

Background The concept of applying smart devices known as the Internet of Things (IoT) is widespread in many industries, including tourism. However, a gap has been observed regarding retrofitting possibilities in existing facilities. Objectives This paper explores feasible scenarios for implementing contemporary technological innovations in existing tourist capacities at an affordable price. Methods/Approach To achieve the objectives, a conceptual model is first developed that provides an overview of the possible solutions for retrofitting IoT into an existing apartment. Then, a case study analyses several practical procedures suitable for smaller private renters to accomplish the optimal effects of the selected implementation measures. Results The results show that even with small investments, consumers of tourist accommodation services will recognise the advantages of the comfort of a smart home. In contrast, service providers have the potential to reduce costs. The benefits for owners of multiple facilities at dispersed locations are particularly highlighted. Conclusions Based on the advantages that the proposed change could bring to the providers of tourist services, various options are available for achieving the optimal combination of solutions - the maximisation of modernisation effects while minimising costs.