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Effect Of Mobile Money Services On Kenya'S Financial Inclusion

Author

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  • Vincent Wakaba
  • Dr. Joshua Matanda Wepukhulu

Abstract

Purpose: The main objective was to determine the effect of Key mobile money services on financial inclusion in Kenya. Materials and Methods: The study adopted a census research design. The target population was limited to the 4 firms (Safaricom, Airtel, Equity and Telkom) providing mobile money services in Kenya. The study relied on secondary data. The study review period was between 2013 and 2018. Descriptive statistical approaches, regression and correlation analysis was used to analyze secondary data. Data was analyzed quantitatively by use of SPSS (Statistical Package for Social Scientist) V21 program. Results: The study established that the Mobile money deposit services, Mobile money saving services, Agency banking services and Mobile bill payment services positively and significantly affected Kenya's financial inclusion. Unique contribution to theory, practice and policy: The study recommends that the providers of mobile money services should increase accessibility of these services to citizens since their continued usage leads to positive and significant growth of Kenya's financial inclusion. The providers can achieve this by encouraging many citizens to be their agents in offering the services. Availability of many agents acting on behalf of the mother company in various parts of the country increases the levels of access of the financial services. Key words: Deposit Services, Saving Services, Agency Banking Services, Mobile Money Financial Inclusion

Suggested Citation

  • Vincent Wakaba & Dr. Joshua Matanda Wepukhulu, 2019. "Effect Of Mobile Money Services On Kenya'S Financial Inclusion," International Journal of Finance and Accounting, IPRJB, vol. 4(2), pages 1-18.
    • Handle: RePEc:bdu:ojijfa:v:4:y:2019:i:2:p:1-18:id:939
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    File URL: https://iprjb.org/journals/index.php/IJFA/article/view/939
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