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Methods for Quality Improvement of Medical Services in Bulgaria

Author

Listed:
  • Boyan Likomanov
  • Ivelina Yankova
  • Adriana Dacheva
  • Veneta Todorova
  • Toni Vekov
  • Petko Salchev
  • Slaveyko Djambazov

Abstract

The quality of medical services is a key indicator of the health system’s success. Traditionally, it has been assessed through the accessibility and effectiveness of services provided. However, modern approaches emphasising the real impact on patient health measure it through health outcomes (clinical, CROMs, patient-reported outcomes, PROs). This shift from process-oriented to outcome-oriented models is at the heart of the concept of patient-centred healthcare. Outcome-oriented approaches are a key element in improving the quality of healthcare services. Patient-centred healthcare shifts the focus from quantitative indicators to the real impact on health, combining clinical outcomes and cost-effectiveness. By implementing strategic measurements and incentives to improve outcomes, health systems can deliver better added value for patients and contribute to sustainable development in the sector.

Suggested Citation

  • Boyan Likomanov & Ivelina Yankova & Adriana Dacheva & Veneta Todorova & Toni Vekov & Petko Salchev & Slaveyko Djambazov, 2025. "Methods for Quality Improvement of Medical Services in Bulgaria," Economic Thought journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 3, pages 277-300.
    • Handle: RePEc:bas:econth:y:2025:i:3:p:277-300
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    More about this item

    JEL classification:

    • I11 - Health, Education, and Welfare - - Health - - - Analysis of Health Care Markets
    • I15 - Health, Education, and Welfare - - Health - - - Health and Economic Development
    • H44 - Public Economics - - Publicly Provided Goods - - - Publicly Provided Goods: Mixed Markets
    • L38 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Public Policy
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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