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Stakeholder Engagement in European banks: a new model

Author

Listed:
  • Simona Cosma

    (Università del Salento)

  • Rossella Leopizzi

    (Università del Salento)

Abstract

The paper outlines a model to evaluate the Stakeholder Engagement process quality, based on content analysis applied to Se disclosure in the annual reports of a sample of 104 European banks. This model produces a «Se score» that summarizes the most important aspects in the Se process in the light of international standards and literature on the subject

Suggested Citation

  • Simona Cosma & Rossella Leopizzi, 2017. "Stakeholder Engagement in European banks: a new model," BANCARIA, Bancaria Editrice, vol. 5, pages 32-56, May.
    • Handle: RePEc:ban:bancar:v:05:y:2017:m:may:p:32-56
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    File URL: http://www.bancaria.it/en/stakeholder-engagement-in-european-banks-a-new-model/
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    More about this item

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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