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Technology in leading and maintaining organisational change

Author

Listed:
  • Trask, Amanda

    (CommonSpirit Health, USA)

  • Chaska, Benjamin

    (Benjamin W. Chaska, USA)

  • Sage, Jay

    (American Health Technology Group, USA)

Abstract

In the pandemic and post-pandemic environment, the shift in patient care needs alongside physician and advanced practice provider burnout and staffing challenges has heightened the need for health-system-driven solutions for both temporary and intermittent physician and advanced practice provider staffing solutions. The solution must not simply be a staffing solution but must also meet quality of care delivery, cultural alignment and cost standardisations. This transformation requires technological and adaptive processes to achieve a sustainable solution. Patients need high-quality, consistent care, and health systems need reliable transformations. During a time of ministry alignment and pandemic adaptations, CommonSpirit Health leadership implemented a technological solution alongside adaptive changes to achieve such a transformation. This paper illustrates a process that has endured a pandemic and demonstrates the importance of technology and adaptive transformation in leading and maintaining organisational change.

Suggested Citation

  • Trask, Amanda & Chaska, Benjamin & Sage, Jay, 2023. "Technology in leading and maintaining organisational change," Management in Healthcare: A Peer-Reviewed Journal, Henry Stewart Publications, vol. 7(4), pages 357-368, June.
    • Handle: RePEc:aza:mih000:y:2023:v:7:i:4:p:357-368
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    More about this item

    Keywords

    physician staffing; locums; technology; innovation; adaptive; transformation; advanced practice provider;
    All these keywords.

    JEL classification:

    • I1 - Health, Education, and Welfare - - Health
    • I10 - Health, Education, and Welfare - - Health - - - General

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