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Organising social care initiatives within an urban academic medical centre

Author

Listed:
  • Rosenberg, Walter

    (Director of Social Work and Community Health, USA)

  • Richman, Ruth

    (Community Practice Social Worker within the Social Work and Community Health department, USA)

  • Berumen, Teresa

    (Community Health Worker Supervisor, USA)

  • Smith, Rachel

    (Donor Relations Coordinator, University of Florida Advancement, USA)

  • Olison, Eugenia

    (Programme Manager, USA)

  • Artman, Lexi

    (System Manager for Community Health Strategy and Programs, USA)

  • Wang, Siqi

    (Health Services Researcher, USA)

  • Ewald, Bonnie

    (Rush University Medical Center, USA)

Abstract

Meaningfully addressing social risk factors that impact health outcomes is a complex and expensive endeavour. As healthcare systems across the USA pivot their operations to include upstream and downstream social care elements, they struggle with the operationalising screenings, intervention, staffing and sustainability. This paper shares the nearly decade-long experience of Rush Medical Center in Chicago in creating an infrastructure that identifies social needs, escalates patient cases to an interdisciplinary team intervening at different levels of intensity and simultaneously engages local community and medical entities to develop an enduring partnership to support these efforts.

Suggested Citation

  • Rosenberg, Walter & Richman, Ruth & Berumen, Teresa & Smith, Rachel & Olison, Eugenia & Artman, Lexi & Wang, Siqi & Ewald, Bonnie, 2023. "Organising social care initiatives within an urban academic medical centre," Management in Healthcare: A Peer-Reviewed Journal, Henry Stewart Publications, vol. 7(2), pages 153-166, December.
    • Handle: RePEc:aza:mih000:y:2023:v:7:i:2:p:153-166
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    More about this item

    Keywords

    social care; care coordination; integrated care; cross-sector collaboration; health equity;
    All these keywords.

    JEL classification:

    • I1 - Health, Education, and Welfare - - Health
    • I10 - Health, Education, and Welfare - - Health - - - General

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