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Future strategies for remote working in an era of accelerated transformation

Author

Listed:
  • Sjöberg, Peter

    (Peter Sjöberg, Santander Consumer Finance Oy, Risto Rytin tie 33, Finland)

  • Hall, Joshua

    (Joshua Hall, Santander Consumer Bank AS, Strandveien 18, Norway)

Abstract

The pace at which organisations have changed has been materially slower than advances in technology. The breakdown of antiquated mindsets, in respect of remote working arrangements driven by the COVID-19, has unleashed an ability for organisations to catch up. Within the banking sector, new digital native players have forced incumbents to up their game despite the latter continuing to operate models conducive to, among other things, bureaucracy, high cost bases and reduced agility. This paper assesses the backdrop behind the transformational shift to remote working, attempts to underline the significance of robust leadership and clear corporate strategy, and ponders several potential future actions that banks might consider when assessing the ‘new normal’. The authors propose that it is those organisations that embrace the opportunity landscape that presents itself that will secure stakeholder value creation in the long term.

Suggested Citation

  • Sjöberg, Peter & Hall, Joshua, 2021. "Future strategies for remote working in an era of accelerated transformation," Journal of Digital Banking, Henry Stewart Publications, vol. 6(2), pages 130-139, September.
  • Handle: RePEc:aza:jdb000:y:2021:v:6:i:2:p:130-139
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    More about this item

    Keywords

    strategy; leadership; remote working; collaboration; health and well-being; productivity;
    All these keywords.

    JEL classification:

    • G2 - Financial Economics - - Financial Institutions and Services
    • E5 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit

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