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Are workers familiarized with the concept and the practices of corporate social responsibility? - A case study

Author

Listed:
  • Daiane Fernandes

    (ESTG - Politécnico do Porto)

  • Elsa Pinto

    (ESTG - Politécnico do Porto)

  • Lúcia Mesquita

    (ESTG - Politécnico do Porto)

  • Patricia Sá

    (ESTG - Politécnico do Porto)

  • Marisa R. Ferreira

    (CIICESI, ESTG | Politécnico do Porto)

  • Alexandra Braga

    (CIICESI, ESTG | Politécnico do Porto)

Abstract

The practices of Corporate Social Responsibility (CSR) practiced by the companies assume a growing role, since it is fundamental to make these same practices known, internally and externally. Through a case study, after selecting a company with an important program of CSR practices that covers different areas, it is intended to analyze the perceptions of workers on (i) knowledge of the CSR concept and (ii) knowledge of the CSR practices. As a result of this analysis, it is intended to gather a set of best practices and indicate potential improvements in the CSR field. In a general way, the workers know and characterize CSR practices, highlighting some mediatic programs, so we can conclude that the company's constant commitment to the cultural and art sector, as a visible and mediated CSR practice, is recognized by its collaborators and also to the general public.

Suggested Citation

  • Daiane Fernandes & Elsa Pinto & Lúcia Mesquita & Patricia Sá & Marisa R. Ferreira & Alexandra Braga, 2022. "Are workers familiarized with the concept and the practices of corporate social responsibility? - A case study," Responsibility and Sustainability, IAPNM LATAM, vol. 7(1), pages 11-23, January-M.
    • Handle: RePEc:ayu:journl:v:7:y:2022:i:1:p:11-23
    DOI: https://doi.org/10.5281/zenodo.6582773
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    More about this item

    Keywords

    corporate social responsibility; internal corporate social responsibility; external corporate social responsibility; perception;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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