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Trust in Leaders and Job Satisfaction of Health Care Workers: Linking Organizational Justice to Citizenship Behavior

Author

Listed:
  • Dr. Samyia Safdar

    (Capital University of science and technology, Islamabad, Pakistan)

  • Ms Harum Saghir

    (Comsats University Islamabad, Pakistan)

  • Dr. Shazia Faiz

    (Capital University of science and technology, Islamabad, Pakistan)

  • Ms. Robina Yasmin

    (Air University, Islamabad, Pakistan)

  • Ms. Namra Mubarak

    (Capital University Science and Technology, Islamabad, Pakistan)

Abstract

Grounded on the social exchange model, the authors theorized the intermediating part of job satisfaction and trust in supervisors by linking it with justice and OCB in service sector, especially Hospital industry of Pakistan. Structual equation modeling is performed to analysze the data collected from 346 health care workers in Pakistan. Results revealed that procedural, distributive, and interactional justice are positively related to citizenship behavior. Furthermore, trust in supervisor and job satisfaction mediates the relationship between justice and citizenship behavior. The future research and theoratical implications of these findings are discussed.

Suggested Citation

  • Dr. Samyia Safdar & Ms Harum Saghir & Dr. Shazia Faiz & Ms. Robina Yasmin & Ms. Namra Mubarak, 2020. "Trust in Leaders and Job Satisfaction of Health Care Workers: Linking Organizational Justice to Citizenship Behavior," The Journal of Social Sciences Research, Academic Research Publishing Group, vol. 6(8), pages 737-744, 08-2020.
    • Handle: RePEc:arp:tjssrr:2020:p:737-744
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