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Applying Bert and Vader in HR Sentiment Analysis

Author

Listed:
  • Marian Pompiliu Cristescu

    (Lucian Blaga University of Sibiu, Romania)

  • Dumitru Alexandru Mara

    (Lucian Blaga University of Sibiu, Romania)

  • Lia-Cornelia Culda

    (Lucian Blaga University of Sibiu, Romania)

  • Raluca Andreea NeriÈ™anu

    (Lucian Blaga University of Sibiu, Romania)

Abstract

In today's business world, it's more important than ever to understand how employees feel. This study delves into the efficacy of open-source tools for sentiment analysis of employee feedback. We devised a Python-based solution, employing BERT and VADER libraries to process and analyze textual data. Our research reveals significant disparities in the sentiment polarity results obtained from these tools, with BERT showing a positivity bias and VADER offering a more balanced sentiment distribution. These findings highlight the importance of selecting appropriate tools for sentiment analysis tasks, tailored to the specific nature of the text. Overall, our study demonstrates the viability and importance of open-source tools in sentiment analysis, particularly in enhancing continuous feedback mechanisms within organizational contexts.

Suggested Citation

  • Marian Pompiliu Cristescu & Dumitru Alexandru Mara & Lia-Cornelia Culda & Raluca Andreea NeriÈ™anu, 2023. "Applying Bert and Vader in HR Sentiment Analysis," HR and Technologies, Creative Space Association, issue 2, pages 6-23.
  • Handle: RePEc:arb:journl:y:2023:i:2:p:6-23
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    More about this item

    Keywords

    HR analytics; Python; sentiment analysis; BERT; VADER;
    All these keywords.

    JEL classification:

    • C63 - Mathematical and Quantitative Methods - - Mathematical Methods; Programming Models; Mathematical and Simulation Modeling - - - Computational Techniques

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