ORGANIZATIONAL CYNICISM: AN INVESTIGATION ON HOTEL ORGANIZATIONS in ESKISEHIR and ALANYA

While globalization, intensified competitive environment, increasing innovations in technology have a constant impact on organizations, mergers and acquisitions, restructuring, delayering and downsizing of organizations and ongoing improvements and developments in projects have been deeply influencing employees in organizations. Under these circumstances, researchers have started enquiring anewly emerging attitude called cynicism. Organizational cynicism is a negative attitude which is composed of belief, affect and behavior, towards one’s employing organization. In this study, 346 employees’data from 17 hotels, 8 from Eskiflehir and 9 from Alanya, have been analyzed in terms of their attitudes toward dispositional and organizational cynicism and their relation to employees’ demographical variables. The main results of the study are the following: a)there is a partial relation between dispositional and organizational cynicism, b) the higher the educational level, the higher cynical is, c) employees working at resort hotels are more cynical than the employees working in city hotels, d) the seasonal employees have more dispositional cynicism level than permanent employees.