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The Role of AI in Transforming Enterprise Systems Architecture for Financial Services Modernization

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  • Srinivasa Rao Kurakula

    (Osmania University, India)

Abstract

This article explores the transformative impact of artificial intelligence on enterprise systems architecture within the financial services industry. Financial institutions are leveraging AI technologies to address complex challenges, including regulatory compliance, competitive pressure from fintech disruptors, and evolving customer expectations. The article examines three key domains where AI is revolutionizing financial services: core banking systems optimization, fraud detection enhancement, and customer experience improvement. Through analysis of architectural considerations, implementation approaches, and case studies from industry leaders like JPMorgan Chase, Mastercard, and Bank of America, the article provides comprehensive insights into how AI-powered solutions are modernizing financial services infrastructure. It highlights various architectural frameworks, technical implementation strategies, and solutions to common challenges in AI adoption, demonstrating how thoughtfully designed AI architecture can deliver significant operational efficiencies and enhanced customer experiences.

Suggested Citation

  • Srinivasa Rao Kurakula, 2025. "The Role of AI in Transforming Enterprise Systems Architecture for Financial Services Modernization," Journal of Computer Science and Technology Studies, Al-Kindi Center for Research and Development, vol. 7(4), pages 181-186, May.
    • Handle: RePEc:alk:jcsts0:v:7:y:2025:i:4:id:9465
    DOI: 10.32996/jcsts.2025.7.4.21
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