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Financial Inclusion through Digital Payments: How Technology is Bridging the Gap

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  • Krishna Mula

    (ZumeIT Inc., USA)

Abstract

Financial inclusion remains a critical global challenge, with digital payment technologies emerging as transformative solutions for the unbanked population. This article examines how innovative digital payment systems—from mobile banking platforms and digital wallets to cryptocurrency applications—are revolutionizing access to financial services worldwide. Through analysis of successful implementations like India's Unified Payments Interface and mobile banking systems in developing economies, the article explores the technological frameworks enabling these advancements. The article addresses persistent challenges, including infrastructure limitations, regulatory complexities, and digital literacy barriers, while proposing collaborative strategies between governments, financial institutions, and technology providers to develop sustainable and accessible financial ecosystems. By examining both the technical architecture and social impact of digital payment innovations, the article provides a comprehensive roadmap for leveraging technology to create more equitable financial systems that empower traditionally underserved communities.

Suggested Citation

  • Krishna Mula, 2025. "Financial Inclusion through Digital Payments: How Technology is Bridging the Gap," Journal of Computer Science and Technology Studies, Al-Kindi Center for Research and Development, vol. 7(2), pages 447-457, March.
    • Handle: RePEc:alk:jcsts0:v:7:y:2025:i:2:id:9240
    DOI: 10.32996/jcsts.2025.7.2.46
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