IDEAS home Printed from https://ideas.repec.org/a/alk/jcsts0/v4y2022i1id13268.html

Machine Learning for Real-Time Anomaly Detection of Phantom Billing in Health Insurance Claims: An Isolation Forest Approach with Empirical Validation

Author

Listed:
  • Md. Asif Hasan

    (Master of Business Administration (MBA), North South University, Dhaka, Bangladesh)

  • Nasrin Sultana

    (Bachelor of Business Administration (BBA), BRAC University, Dhaka, Bangladesh)

  • Md. Abu Nasir

    (Master of Arts (MA) in IT Management, Webster University, Webster Groves, MO, USA)

Abstract

Phantom billing remains one of the most pervasive forms of healthcare fraud, resulting in substantial financial losses for health insurance providers and undermining the integrity of healthcare reimbursement systems. Conventional fraud detection approaches predominantly rely on rule-based auditing and manual claim reviews, which are time-consuming, difficult to scale, and ineffective against emerging fraudulent patterns. The growing volume and complexity of electronic health insurance claims has created a need for intelligent, real-time anomaly detection techniques. This study proposes a machine learning framework for real-time anomaly detection of phantom billing using the Isolation Forest algorithm. The framework integrates claims data preprocessing, feature engineering, anomaly scoring, and empirical validation to identify abnormal billing behaviors without requiring pre-labeled fraud datasets. Relevant claim attributes, including billing frequency, claim amount, diagnosis and procedure codes, provider utilization patterns, and patient service history, are analyzed to distinguish legitimate claims from potential fraud. The model is evaluated using precision, recall, F1-score, ROC-AUC, and PR-AUC, and compared against four baseline anomaly detection methods. The proposed framework provides a scalable, computationally efficient approach for strengthening healthcare claims verification and reducing fraudulent reimbursements. The findings demonstrate the potential of unsupervised machine learning to enhance healthcare fraud detection while establishing a practical foundation for future explainable AI and real-time fraud prevention systems.

Suggested Citation

  • Md. Asif Hasan & Nasrin Sultana & Md. Abu Nasir, 2022. "Machine Learning for Real-Time Anomaly Detection of Phantom Billing in Health Insurance Claims: An Isolation Forest Approach with Empirical Validation," Journal of Computer Science and Technology Studies, Al-Kindi Center for Research and Development, vol. 4(1), pages 134-144, January.
  • Handle: RePEc:alk:jcsts0:v:4:y:2022:i:1:id:13268
    DOI: 10.32996/jcsts.2022.4.1.14x
    as

    Download full text from publisher

    File URL: https://al-kindipublisher.com/index.php/jcsts/article/view/13268
    File Function: Abstract page
    Download Restriction: no

    File URL: https://al-kindipublisher.com/index.php/jcsts/article/download/13268/11944
    File Function: Full text
    Download Restriction: no

    File URL: https://libkey.io/10.32996/jcsts.2022.4.1.14x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:alk:jcsts0:v:4:y:2022:i:1:id:13268. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Al-Kindi Center for Research and Development (email available below). General contact details of provider: https://al-kindipublisher.com/index.php/jcsts .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.