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Harnessing Artificial Intelligence and Big Data Analytics to Enhance Premium Optimization and Utilization Efficiency in Health Insurance Systems

Author

Listed:
  • Jannat Ara

    (Master’s in Public Administration, Gannon University, USA)

  • Afm Tanvir Anjum

    (MBA in Business Analytics, Gannon University, USA)

  • Lisa Chambugong

    (Department of Management Sciences and Quantitative Methods, Gannon University, USA)

  • Rifat Ahmed Chowdhury

    (Executive MS in Data Science, University of the Cumberlands, USA)

Abstract

The growing complexity of healthcare systems requires intelligent and data driven approaches to ensure fair, efficient, and sustainable insurance operations. This study titled Harnessing Artificial Intelligence and Big Data Analytics to Enhance Premium Optimization and Utilization Efficiency in Health Insurance Systems explores how modern technologies such as artificial intelligence, machine learning, and predictive analytics can transform the design and management of health insurance programs. By processing large volumes of health records, demographic information, clinical data, and behavioral indicators, artificial intelligence models can identify risk patterns, forecast medical costs, and develop personalized premium structures that reflect true risk levels. Big Data Analytics supports continuous monitoring of claims, detects irregular activities to prevent fraud, and improves resource allocation within healthcare provider networks. The research applies both quantitative and qualitative methods to evaluate how artificial intelligence and data analytics improve pricing accuracy, reduce administrative delays, and enhance the overall efficiency of insurance systems. Real world examples from the United States health insurance market illustrate how these technologies increase transparency, improve profitability, and promote equitable access to healthcare. Predictive utilization models also allow insurers to identify high risk groups and introduce early intervention strategies that lower long term expenses. The study concludes that the integration of artificial intelligence and Big Data creates a smarter, fairer, and more adaptive health insurance environment that benefits both providers and policyholders.

Suggested Citation

  • Jannat Ara & Afm Tanvir Anjum & Lisa Chambugong & Rifat Ahmed Chowdhury, 2025. "Harnessing Artificial Intelligence and Big Data Analytics to Enhance Premium Optimization and Utilization Efficiency in Health Insurance Systems," Journal of Business and Management Studies, Al-Kindi Center for Research and Development, vol. 7(7), pages 53-63, November.
  • Handle: RePEc:alk:jbms00:v:7:y:2025:i:7:id:11387
    DOI: 10.32996/jbms.2025.7.7.6
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