Employee Performance Impacted by Mental Health and Employee Wellbeing in INGOs Jordan

The purpose of this research is to study the relationship between mental health and employee performance and productivity in INGOs in Jordan. The methodology used is a qualitative approach. Data collection was conducted based on a structured one to one interview method. An inductive narrative analysis method of analyzing interview transcripts was used. The findings show that there was a significant relationship between employees’ job performance and mental health. In the meantime, the study confirmed that INGOs in Jordan don’t put enough effort “in reality and on the ground” to maintain the mental health of their employees although it is, in some times, written in their policies. Based on the results, one can conclude that low mental health level among employees can reduce their performance. Managers should use proper methods to decrease the negative consequences resulted from the lack of mental health in workplaces and senior managers should put in more effort and include the mental health in their strategic and business plans.