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Influence of employee satisfaction and job performance in a public entity in 2024

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  • Carrasco Arroyo, Cristhian Jesús
  • Esteves Suclupe, María De Los Angeles
  • Mori Chavesta, Luz Del Milagro
  • Perez Iman, Anyela Melissa
  • Segura Saldarriaga, Adriana Margot

Abstract

The objective of the study is to determine the relationship between employee satisfaction and job performance of officials in a public entity in the Province of Ferreñafe in 2024, contributing to the SDG: Health and Well-being. The research is of a non-experimental design, with a quantitative and correlational approach. The sample of the study consists of 107 participants, including appointed employees in the public entity, contract employees for service provision, and both genders were considered. The instrument used was a questionnaire. As a result, it is observed that job satisfaction is significantly related to job performance. The research allows us to conclude that higher satisfaction notably improves the job performance of officials in the Public Entity of the Province of Ferreñafe.

Suggested Citation

  • Carrasco Arroyo, Cristhian Jesús & Esteves Suclupe, María De Los Angeles & Mori Chavesta, Luz Del Milagro & Perez Iman, Anyela Melissa & Segura Saldarriaga, Adriana Margot, 2025. "Influence of employee satisfaction and job performance in a public entity in 2024," Edelweiss Applied Science and Technology, Learning Gate, vol. 9(5), pages 2647-2655.
    • Handle: RePEc:ajp:edwast:v:9:y:2025:i:5:p:2647-2655:id:7580
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    Keywords

    Employee; Job satisfaction.;

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