IDEAS home Printed from https://ideas.repec.org/a/ajp/edwast/v9y2025i5p1653-1662id7240.html
   My bibliography  Save this article

Influence of internal social capital and external social capital on acquired knowledge

Author

Listed:
  • Nguyen Hong Linh
  • Le Thi Hong Yen
  • Pham Van Hieu
  • Nguyen Thi Thu Huong
  • Mai Quynh Phuong

Abstract

The purpose of this study is to present a thorough empirical analysis of the impact of both internal and external social capital on the knowledge acquisition of logistics companies in Hanoi and the surrounding provinces. Using the ideas from earlier research, the study investigates the internal and external social capital as well as the knowledge that logistics companies in Hanoi and the surrounding provinces have acquired. We employed primary data from a survey of 300 workers at logistics companies in Hanoi and nearby provinces in 2023–2024. A total of 245 valid survey questionnaires were used in the analysis, which included regression modeling, EFA analysis, and reliability analysis of scales (Cronbach's alpha coefficient). Our findings suggest that external social capital, internal social capital, and the acquisition of knowledge by logistics firms are highly valued. Internal social capital has a positive influence on knowledge acquisition by logistics firms, but we did not find that external social capital affects knowledge acquisition by logistics firms. Based on the research findings, our study emphasizes that external social capital, internal social capital, and the acquisition of knowledge by logistics firms need urgent improvement to support their business performance.

Suggested Citation

  • Nguyen Hong Linh & Le Thi Hong Yen & Pham Van Hieu & Nguyen Thi Thu Huong & Mai Quynh Phuong, 2025. "Influence of internal social capital and external social capital on acquired knowledge," Edelweiss Applied Science and Technology, Learning Gate, vol. 9(5), pages 1653-1662.
    • Handle: RePEc:ajp:edwast:v:9:y:2025:i:5:p:1653-1662:id:7240
    as

    Download full text from publisher

    File URL: https://learning-gate.com/index.php/2576-8484/article/view/7240/2516
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ajp:edwast:v:9:y:2025:i:5:p:1653-1662:id:7240. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Melissa Fernandes (email available below). General contact details of provider: https://learning-gate.com/index.php/2576-8484/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.