Job performance and Competency Model: A Study for Clinical Department Directors of Specialized Hospitals in Shenzhen

The Grade 3A specialized hospital is a large-scale medical service institution that provides medical and health services across regions, provinces, cities and the whole country. In addition to undertaking the important task of providing high-level medical and health care and preventive health care services to the people in the areas where they are located and the surrounding radiation areas, this type of institutions also shoulder the responsibilities of medical higher education and scientific research, which is the leading force of medical and health institutions in China. The post of director of clinical department plays an important role in the management of grade a tertiary hospital. An excellent clinical director plays a very important role in clinical diagnosis and treatment, discipline development, talent echelon construction, scientific research, teaching implementation and the overall improvement of hospital medical level. This study starts from the macro environment and internal environment of the Grade 3A specialized hospital, systematically analyzes and sorts out the factors that affect the development of the Grade 3A specialized hospital, and then expounds the characteristics and attributes of the post of clinical director of the Grade 3A specialized hospital; objective to explore and analyze the quality characteristics required by the post of clinical department director. Combined with the qualitative research method, open questions were used to interview senior experts in the field of hospital management and university hospital management education, and the general competency model of clinical department director in Grade 3A specialized hospital was constructed. Secondly, behavioral event interview was used to interview the clinical director of Grade 3A specialized hospital. The interviewees were divided into the excellent group and the average group according to the peer expert evaluation method. Combined with the self-made “Grade 3A specialized hospital director competency coding dictionary”, the different competency characteristics between the two groups were extracted, and the core competency model of Grade 3A specialized hospital director was established.