IDEAS home Printed from https://ideas.repec.org/a/aif/journl/v4y2020i6p78-87.html
   My bibliography  Save this article

The Impact and Power of Business Intelligence (BI) on the Decision-making Process in Uppsala University: A Case Study

Author

Listed:
  • Mustafa Nizamul Aziz

    (Senior Lecturer, East West University, Dhaka, Bangladesh.)

Abstract

Business Intelligence (BI) is a specific type of Information Systems (IS). Research on BI uses in academia has been somewhat limited so far. Most decisions in a university are made based on large amounts of data from internal and external sources. So, a BI tool is necessary there in operational and strategic decision making, and also to compete well in the global environment. A case study has been done on the large BI tool at Uppsala University (UU), Sweden. The tool has been used for more than fifteen years with around five hundred regular users currently. The system is called GLIS (in Swedish: Generellt Lednings Informations System) for Generalized Management Information System. This study investigates how the adoption of this BI system may influence the decision-making process at Uppsala University, and thus it becomes the main purpose of this study. An inductive approach using a qualitative method was used in this study. The data collection was carried out by interviewing seven experts at Uppsala University and from some documents provided by them. Techniques from the grounded theory approach were applied for analyzing data. Data analysis shows the positive effects of GLIS at Uppsala University with big improvements in decision making. The study draws the conclusion that the BI tool does affect the decision-making process in UU as decision making activities take less time, provide better quality decisions, and are much easier using the tool.

Suggested Citation

  • Mustafa Nizamul Aziz, 2020. "The Impact and Power of Business Intelligence (BI) on the Decision-making Process in Uppsala University: A Case Study," International Journal of Science and Business, IJSAB International, vol. 4(6), pages 78-87.
    • Handle: RePEc:aif:journl:v:4:y:2020:i:6:p:78-87
    as

    Download full text from publisher

    File URL: https://ijsab.com/wp-content/uploads/556.pdf
    Download Restriction: no
    File URL: https://ijsab.com/volume-4-issue-6/3002
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aif:journl:v:4:y:2020:i:6:p:78-87. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Farjana Rahman (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.