Smart Public Administration

States change their institutional structures and governments change their organisation, practices and processes in response to the political, economical and social transformations that occur in societies. The main changes in public administration related problems of the rise of information age, in addition to increasing world problems like poverty and inequality, terrorism and security, migration and climate change. The changes have been different in scope, speed and consistency according to the specific conditions and decisions of each country. Thus, a new public administration process and structure has emerged whose main characteristic is that government depends increasingly on other organizations in both the civil society and private sector, to set and achieve public goals of common interest, to solve public problems and to provide public services. The interdependency of the constituent parts of the contemporary social system fosters a way of governing which is necessarily less hierarchical and more shared with citizens, through a smart public administration.