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Upravljanje kvalitetom usluga poljoprivrednog osiguranja primjenom višedimenzionalnog modela vrednovanja

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  • Deže, Jadranka

Abstract

Osiguranje je način preventivnog djelovanja u cilju smanjivanja posljedica rizika. Menadžeri poljoprivrednih gospodarskih subjekata prepoznaju potencijalne opasnosti koje mogu utjecati na ekonomske rezultate poslovanja. Njihove spoznaje i očekivanja su osnova za unaprijeđivanje kvalitete usluga poljoprivrednog osiguranja. Cilj rada je predstaviti višedimenzionalni model vrednovanja kvalitete kao metodu u procesu unaprijeđivanja kvalitete usluga, te njegovu strukturu, postupke i moguće rezultate. Mogućnost sufinanciranja dijela police osiguranja usjeva, životinja i biljaka prema Programu ruralnog razvoja Republike Hrvatske za razdoblje 2014-2020. aktualizira temu poljoprivrednog osiguranja.

Suggested Citation

  • Deže, Jadranka, 2015. "Upravljanje kvalitetom usluga poljoprivrednog osiguranja primjenom višedimenzionalnog modela vrednovanja," Agroeconomia Croatica, Croatian Society of Agricultural Economists, vol. 5(1), pages 1-9, July.
    • Handle: RePEc:ags:csaeac:208780
    DOI: 10.22004/ag.econ.208780
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    Production Economics;

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