Identification and Prioritization of Challenges in Accessing ICT Tools by Agricultural Extension Professionals in Northern Districts of West Bengal

The potential of Information and Communications Technologies (ICTs) for agriculture in the form of various knowledge management portals has been harnessed by various agricultural developmental organizations and so on. But still, there is a gap in the rural community's adoption and access to such technology. There are many reasons for this adoption lag, in the case of identifying such focused issues in accessing the ICTs, will be the key to addressing those challenges. In such a resilient backdrop, this article investigates by identifying and prioritising the challenges in accessing ICT tools for sustainable agriculture by agricultural system actors in the northern districts of West Bengal. The present study was conducted in two northern districts of West Bengal viz. Cooch Behar and Alipurduar districts. Two hundred respondents included from these two districts were selected randomly for the present study. The sample includes 60 percent of the farmers and 40 percent of extension personnel including scientists from State Agriculture University, Krishi Vigyan Kendra, Assistant directors of State Department of Agriculture, input dealers and grassroots-level extension professionals working in various farmers, clubs and NGOs. These respondents were interviewed through a structured, pre-tested interview schedule developed to measure the extent of ICTs usage designed with the help of the online Google forms and offline interview schedule. The obtained data were processed with the help of statistical tools like frequency, percentage, mean, standard deviation and Rank Based Quotient (RBQ). The constraints identified were, ‘lack of training and practical exposure towards ICTs’ (64.8%), followed by ‘high cost of ICT tools (64.55%), ‘insufficient local language information’ (62%), ‘low network connectivity’ (60.90%), ‘unavailability of different ICT tools’ (60.60%), ‘lack of skill in handling ICTs’ (58.65%), ‘lack of confidence in operating ICTs’ (55.40%), ‘high cost of repairing for ICT devices’ (49.40%), ‘irregular power supply’ (37.95%), and ‘lack of awareness of benefits of ICTs’ (36.40%).