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The PQUAL Open System Quality Model

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  • Cristian IONITA

Abstract

Quality assessment of open business enterprise systems is very important because those plat-forms play a central role in the organizations that implement them. The current paper proposes a new easily applicable software quality model called PQUAL that evaluates the quality of such systems. The quality characteristics are identified and analyzed using the ISO/IEC 9126 international standard as a starting point. The paper develops metrics to measure the quality level for the characteristics. The PQUAL model is applied to compare the quality of the DocuMentor and YAWL platforms.

Suggested Citation

  • Cristian IONITA, 2012. "The PQUAL Open System Quality Model," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 16(1), pages 87-97.
    • Handle: RePEc:aes:infoec:v:16:y:2012:i:1:p:87-97
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