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Strengthening accountability and consequence management in South African local government for improved service delivery

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  • Hlengiwe Mabizela

    (Durban University of Technology)

  • Nhlanhla Malinga

    (Durban University of Technology)

Abstract

Developing countries are experiencing significant governance challenges in the form of corruption, fraud, and mismanagement of public funds. These issues are most pronounced at the local government level, where municipalities are particularly affected. In South Africa, the persistent failure of mechanisms intended to hold public servants accountable for maladministration and unethical conduct has been evident. This has contributed to weakened governance structures and compromised service delivery. Numerous instances of unethical behaviour have gone unpunished, highlighting the absence of effective consequence management and posing ongoing threats to sustainability in local governance. The purpose of this research paper is to examine and evaluate the role of effective oversight mechanisms in strengthening accountability and promoting appropriate consequences for misconduct within local government systems, with an emphasis on improving public service delivery. A qualitative desktop research methodology was employed, relying on existing literature and data to explore the topic under investigation. The findings revealed that, despite the introduction of several accountability initiatives, these have not succeeded in holding local government officials responsible for their actions. Significant gaps in monitoring, enforcement, and the application of sanctions for unethical conduct have undermined progress. As a result, essential services continue to suffer. The review recommends the implementation of robust and participatory oversight mechanisms to foster a more enforceable and inclusive accountability model that supports improved governance and service delivery outcomes at the local level. This research provides insight into the persistent weaknesses of local government oversight systems and emphasizes the need for more effective accountability frameworks to achieve sustainable service delivery and governance in South Africa. Key Words:Consequence Management, Institutional Reform, Municipal Governance, Oversight Mechanisms, Unethical Conduct

Suggested Citation

  • Hlengiwe Mabizela & Nhlanhla Malinga, 2025. "Strengthening accountability and consequence management in South African local government for improved service delivery," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 7(5), pages 41-50, December.
  • Handle: RePEc:adi:ijbess:v:7:y:2025:i:5:p:41-50
    DOI: 10.36096/ijbes.v7i5.1024
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