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Investigating the influence of industry 4.0 technology on work engagement: Applying the JD-R theory to mitigate technostress

Author

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  • Njanjobea Isah Leontes

    (University of Johannesburg)

  • Jeremy Mitonga-Monga

    (University of Johannesburg)

Abstract

This study investigates the influence of Industry 4.0 technology on work engagement through the lens of the Job Demands-Resources (JD-R) theory, aiming to mitigate technostress. The primary objective is to explore how advanced technology affects work engagement and to develop a model that addresses potential negative impacts such as technostress and techno-addiction. Utilizing a sample of 339 employees from rated hotels in South Africa, data were collected through physical and online questionnaires. The study employed Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze the relationships between technology use and work engagement. Results indicate a significant positive effect of technology on work engagement (path coefficient=0.356, t=8.140 p

Suggested Citation

  • Njanjobea Isah Leontes & Jeremy Mitonga-Monga, 2025. "Investigating the influence of industry 4.0 technology on work engagement: Applying the JD-R theory to mitigate technostress," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 7(5), pages 282-293, December.
  • Handle: RePEc:adi:ijbess:v:7:y:2025:i:5:p:282-293
    DOI: 10.36096/ijbes.v7i5.948
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