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Assessing the influence of cultural values on the operations management of SMEs in the Ethekwini municipal area

Author

Listed:
  • Sijuwade Ogunsola

    (KwaZulu-Natal Museum)

  • Mfundo Mandla Masuku

    (University of KwaZulu-Natal)

Abstract

Establishing adaptable cultural practices is the target of organizations and communities to guarantee ongoing development and change. To ensure exceptional performance, the leaders need to promote the organization's inimitability qualities. The paper aims to assess the influence of cultural values on the operations management of SMMEs in the eThekwini Municipal Area in KwaZulu-Natal Data from a variety of SMMEs in the eThekwini Municipal Area was gathered by basic random sampling. The study's sample consisted of 250 respondents who completed the questionnaire. This data was captured and analyzed on SPSS (version 26) and yielded both descriptive and inferential statistics. The study's conclusions demonstrated that cultural values have a major role in improving the performance level of SMMEs. The total efficacy of operations management depends on these cultural values, and it is recommended that their application be increased to create standards that people will want to live up to. Key Words:Cultural Values, Leadership, Change, Managers, Operational Management, Responsibility, Sustainability

Suggested Citation

  • Sijuwade Ogunsola & Mfundo Mandla Masuku, 2025. "Assessing the influence of cultural values on the operations management of SMEs in the Ethekwini municipal area," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 7(5), pages 134-143, December.
    • Handle: RePEc:adi:ijbess:v:7:y:2025:i:5:p:134-143
    DOI: 10.36096/ijbes.v7i5.961
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