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E-Government as an Integrative Public Service Platform

Author

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  • E. N. Malik
  • M. V. Shedy
  • B. V. Pikalov

Abstract

In the article, a comprehensive analysis of theoretical aspects of the formation of “e-government†was carried out in the context of the development of new state management. Factors affecting the formation and development of e-government in Russia have been identified.The authors argue that the application of new and improved e-government tools is an important task in the context of improving the efficiency of public and municipal governance. The use of “e-government†technologies and tools makes the process of public administration more open, as citizens receive the necessary level of awareness about the results of the activities of public authorities. The advantages of developing interactive interaction between state administration bodies and citizens through expansion of activities of state ports, multifunctional centers of provision of state and municipal services, as well as state automated systems are justified.

Suggested Citation

  • E. N. Malik & M. V. Shedy & B. V. Pikalov, 2020. "E-Government as an Integrative Public Service Platform," Administrative Consulting, Russian Presidential Academy of National Economy and Public Administration. North-West Institute of Management., issue 9.
    • Handle: RePEc:acf:journl:y:2020:id:1511
    DOI: 10.22394/1726-1139-2020-9-19-30
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