IDEAS home Printed from https://ideas.repec.org/a/acf/journl/y2019id1175.html
   My bibliography  Save this article

Assessment of a Contribution of “Hotlines†Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society

Author

Listed:
  • G. A. Zakharenko

Abstract

The article analyzes the experience of interaction of public authorities of the constituent entities of the Russian Federation in the field of health protection with civil society institutions through the use of telecommunication systems. The author has studied in detail the main characteristics of the work of the “hot lines†, such as: number, date of creation, monthly average workload, as well as the subject matter of the calls. The use of the study, including the mathematical apparatus, made it possible to identify the strengths and weaknesses of this communication resource, as well as identify the possibilities for its further development to improve communication between government bodies and civil society institutions.

Suggested Citation

  • G. A. Zakharenko, 2019. "Assessment of a Contribution of “Hotlines†Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society," Administrative Consulting, Russian Presidential Academy of National Economy and Public Administration. North-West Institute of Management., issue 8.
    • Handle: RePEc:acf:journl:y:2019:id:1175
    DOI: 10.22394/1726-1139-2019-8-127-135
    as

    Download full text from publisher

    File URL: https://www.acjournal.ru/jour/article/viewFile/1175/1095
    Download Restriction: no
    File URL: https://libkey.io/10.22394/1726-1139-2019-8-127-135?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:acf:journl:y:2019:id:1175. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Рнтонова Ð•Ð²Ð³ÐµÐ½Ð¸Ñ Ð’Ð»Ð°Ð´Ð¸Ð¼Ð¸Ñ€Ð¾Ð²Ð½Ð° (email available below). General contact details of provider: https://sziu.ranepa.ru .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.